CQC is watching—what does that mean for your leaders?

It’s not just about policies and audits. When the Care Quality Commission (CQC) visits, they want to see leadership in action—how your team handles communication, decision-making, and accountability on the floor.

Here’s what CQC expects from effective care leadership:

✅ Staff feel supported and valued

✅ Managers and team leaders are confident in addressing issues

✅ There’s a culture of openness, learning, and improvement

✅ Safe, well-led care is consistently demonstrated—not just documented

And here’s where 2Manage can help:

Our online courses build the soft skills that inspections highlight—including communication, supervision, conflict management, and team motivation.

📍 Designed specifically for care homes, hospices, and independent hospitals

📍 Delivered online in small, interactive groups (max. 6 people)

📍 Flexible for busy teams—sessions available evenings and weekends

Ready to boost your team’s confidence and compliance?

Book a course or request a private session for your team todayTake a look here - https://www.2manage.org/courses